Whether you are new to the Redwood Pain Institute, or have received treatment from us before, we want to make your journey through chronic pain management as easy to navigate as possible.


New Patient Steps

Scheduling Your First Appointment

When your physician refers you to our clinic or you contact us yourself, you will speak with our Patient Relationship Coordinator. They will schedule a time and date that works the best for you with one of our Pain Management providers. Following your initial conversation, the Patient Relationship Coordinator will mail you a New Patient Packet that contains more information about our practice and the forms you’ll need to fill out for your first appointment. If you have any questions about the forms, or need help filling them out, we are happy to assist.

Preparing for Your First Appointment

The day before your appointment, clinic staff will give you a reminder call. Please arrive 30 minutes prior to your scheduled appointment and be sure to bring the following:

  • Your completed New Patient Packet
  • A current medication list
  • Your insurance card
  • Recent imaging if you have it
  • A form of personal identification with a photo on it (a driver’s license or ID card)

When You Arrive

Upon arrival please be sure to check in with the front desk and give your completed forms and other requested documents to the front desk scheduler. If you still have incomplete information in your new patient packet, please let staff know at this time so that they may help you complete it. You will be given a privacy policy form and a medication agreement form to read and sign. Please be prepared to pay your copay at this time.

In the Exam Room

One of our friendly Medical Assistants will lead you to the exam room. They will take your vitals and discuss your reason for the visit. Your appointment with the doctor will last approximately 45 minutes. Following  your consultation with your physician a scheduling specialist will set up your next appointment.

Your Patient Relationship Coordinator

Your Patient Relationship Coordinator

Redwood Pain Institute’s Patient Relationship Coordinator will be your partner through every step of the process, before, and during your first appointment. Whether you’re ready to schedule an appointment, or you simply have some questions, we’re here to help. If you’re a new patient who has never been here before you may reach us at 707-308-3101.

As your treatment at the Redwood Pain Institute continues, we may ask you to provide us with more information, or share information with you — find more forms and information on the Patient Resources page.

Learn More

Our Commitment

At the Redwood Pain Institute, we are proud to offer the best, safest, and most effective treatments we can, for our patients, and our community.

Our Commitment to Coordination of Care

 We work closely with our patients’ primary care physicians, and other specialty providers, to offer holistic, whole-patient care to those who need it. Learn more about our Coordination of Care approach on the PDF here.

Our Commitment to Whole-Patient Health Care

We are deeply committed to the safety of our patients, our community, and our practice. We provide a urine drug test to all new patients, and to existing patients at regular intervals. Learn more about our safe prescribing practice in your new patient packet, or in the PDF here.